Internet Fax ReviewsInternet Fax Reviews: Side by Side Comparison of Online Fax Services
| Ring Central |
MyFax |
SaveOnFaxes | MetroFax |
eFax | RapidFax | CallWave | |
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| Base Price: | $7.99 | $10.00 | $3.95 | $12.95 | $14.13 | $9.95 | $9.95 |
| Fax Pages each Month: | 300 | 300 (200 incoming, 100 outgoing) | 50 | 1000 | 160 (130 incoming, 30 outgoing) | 300 | 250 (150 incoming, 100 outgoing) |
| Additional Pages: | 5.9 cents | 10 cents | 12 cents | 3 cents | 15 cents | 8 cents | 10 cents |
| Fax to Email: | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| MS Office Integration: | Yes | Yes | No | No | No | Yes | No |
| Free Trial*: | Yes | Yes | No | No | No | Yes | Yes (7 days) |
| Setup Fee: | None | None | Yes | Yes | Yes | Yes | Yes |
| Summary: | Best Overall Value | Most Specialty Features | Most Affordable for Typical Users | Cheapest Plan for High Quantity Faxing Needs | Excessive User Complaints, Fewer Features |
Bad BBB Rating, Fewer Features |
Fewer Features with a Higher Price |
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| Full Fax Review |
Read Full Review | View Full Review | Read Full Review | Read Full Review | Read Full Review | Read Full Review | |
| Website | Visit Website | Visit Website | Visit Website | Visit Website | Visit Website | Visit Website | Visit Website |
* Free trial offer includes the ability to send and receive faxes entirely free.
Summary of online fax service reviews
Our internet fax reviews revealed that RingCentral had the best balance of features and price, which is why it earned the "Best Overall Value" rating. SaveOnFaxes stood out as the most affordable plan for typical users, who only need a small number of internet faxes each month. On the other hand, for those who need a high quantity of web faxing each month, Metrofax comes out to be the most economical online fax service. MyFax has a lot of nice specialty features, and is well worth consideration if you enjoy lots of bells and whistles including support for a multitude of file types and other software integration support. Fax via email (email fax) is supported by all of the above services.
We do not recommend eFax or RapidFAX. eFax has become notorious for bad customer experience and low quality service. In fact, conducting a Google search for "efax complaints" yields pages of results of dis-satisfied customers. The BBB also has hundreds of complaints on file for eFax. Similarly, RapidFAX has a bad BBB rating, and we came across many similar complaints as eFax. We later came to find out that RapidFAX is actually owned by eFax, so in hindsight, this comes as no surprise. CallWave, while not a bad service, just doesn't offer as many features or price value compared to other competitors, so we gave it a middle of the road rating.
Which internet fax service is right for you?
Here are some guidelines that will help you choose the best internet fax service for you.-
Do you need a fax service which has a good price with premium features?
Ring Centralhas the best balance of price and features of all the web faxing services. RingCentral was rated as "best overall value".
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Do you need a computer faxing service that provides the most bells and whistles, and supports the most numerous file types and software integration?
MyFaxoffers many premium features which aren't available from the other fax services.
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Do you fax very infrequently? Do you simply need a basic internet faxing service to send and receive a few faxes each month?
SaveOnFaxes is the least expensive internet fax service available, and offers basic web faxing services for those with infrequent faxing needs. -
Do you have high quantity faxing needs?
MetroFaxis the most economical fax service for people who need to send a large quantity of faxes each month.