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Internet Fax Reviews: Online Fax Services Compared

When choosing an internet fax service, you must decide which of the features and criteria are most important to you. Each of the online fax services will offer different perks, so decide what criteria is most important for you when making a choice. We have reviewed several popular online fax companies, and graded each using a number of criteria. We hope our research will help you to make an informed decision when choosing a faxing service. Please check our internet fax reviews page for an overall side-by-side comparison of all the online fax services.

 

Criteria for Evaluating an Online Fax Service

The following criteria are the main features and options that most people consider when choosing an online fax service provider. 

  • Price per month
  • Number of faxes allowed each month
  • Ease of use
  • Local/toll free number availability
  • Integration with popular Office applications (MS Word, Excel, Outlook, etc.)
  • Reporting capabilities
  • Feedback from previous users
  • Better Business Bureau Reports

 

Fax Review Results

In our review process, we chose the base level package of each service, so that we were making apples to apples comparisons.

RingCentral
Overall Rating
Price$6.59/month
Set Up FeeNone
Number of Faxes300 (incoming or outgoing)
Additional Pages5.9 cents/page
Local NumberFree
Toll Free NumberFree
BBB RatingA+
RingCentral FREE Trial30 days
Pros:One of the oldest internet fax services, RingCentral is well priced and seems to have the most features of all those reviewed. You can send faxes from all common document types, sending faxes from email is fully supported, and overall it is a breeze to use.
Cons:None to mention
Read the full RingCentral fax review.
 
Nextiva
Overall Rating
Price$4.95/month
Number of Faxes500
Additional Pages3 cents/page
Local NumberFree
Toll Free NumberIncluded Free
BBB RatingA+
Free Trial30 days
Pros: Nextiva is a fairly newcomer to the online fax services. With a very affordable price, a generous allotment of monthly faxes, and advanced features, Nextiva has moved up the ranks and has become our top choice this year for online fax services. 
Cons: None to mention
MyFax
Overall Rating
Price$10/month
Set Up FeeNone
Number of Faxes300 (200 incoming, 100 outgoing)
Additional Pages10 cents/page
Local NumberFree
Toll Free NumberFree
BBB RatingNo Rating
Free Trial30 days
Pros:Handles the most numerous file types out of all fax services reviewed - 178 document types can be instantly faxed. Support for handheld devices such as Blackberry, Palm, Treo, and more.
 
Cons:None to mention
Read the full MyFax review.
 
SaveOnFaxes
Overall Rating
Price$3.95/month
Set Up Fee$20.00
Number of Faxes50 (incoming or outgoing)
Additional Pages12 cents/page
Local NumberFree
Toll Free NumberFree
BBB RatingNo Rating
Free TrialNo
Pros:The most inexpensive plan overall. Perfect if you only have a few faxes to send/receive each month.
Cons: Not as many bells and whistles as other services, but great for basic faxing needs - it only supports email to fax, and doesn't support faxing directly from within Office applications such as Word.
 
Read the full SaveOnFaxes review.
 
MetroFax
Overall Rating
Price$12.95/month
Set Up Fee$10
Number of Faxes1000 (incoming or outgoing)
Additional Pages3 cents/page
Local NumberFree
Toll Free Number$2.00/month
BBB RatingA+
Free TrialNone
Pros:If you have high quantity faxing needs Metrofax actually works out to be the cheapest plan. You'll get the most faxes compared to others in the same price range.
Cons: Not as many bells and whistles as other services, but great for basic faxing needs - it only supports email to fax, and doesn't support faxing directly from within Office applications such as Word.
Read the full MetroFax review.
 
FaxBetter
Overall Rating
Price$5.95/month
Set Up FeeNo
Number of Faxes500
Additional Pages6 cents/page
Local NumberNo
Toll Free NumberFree
BBB RatingNot Rated
Free TrialYes, for incoming faxes
Pros: Good all around service. FaxBetter offers a great free option for incoming faxes only. If you don't need to send faxes, this is the best option as you get a free number and 20 pages of incoming faxes each month.
Cons: Not as many bells and whistles as other services, but great for basic faxing needs.
  

The Losers

The following fax services are not recommended based on our reviews:
eFax
Overall Rating
Price$14.13/month
Set Up Fee$10
Number of Faxes160 (130 incoming, 30 outgoing)
Additional Pages15 cents/page
Local NumberFree
Toll Free NumberFree
BBB RatingF
Free TrialNo
Cons: More expensive than others. Fewer feautures and fewer faxes. The 160 faxes/month are divided into 130 incoming and 30 ougoing. Not good if you need outgoing fax service. Bad feedback from other users, bad BBB rating.
Read the full eFax review.
 
RapidFax
Overall Rating
Price$9.95/month
Set Up Fee$10
Number of Faxes300 (incoming or outgoing)
Additional Pages8 cents/page
Local NumberFree
Toll Free NumberFree
BBB RatingF
Free Trial30 days
Cons: Lots of customer complaints. Fewer features than other services at the same price. Bad BBB rating
 
Read the full RapidFAX review.
 
CallWave
Overall Rating
Price$9.95/month
Set Up Fee$10
Number of Faxes250 (150 incoming, 100 outgoing)
Additional Pages10 cents/page
Local NumberFree
Toll Free NumberNot Available
BBB RatingNot Rated
Free Trial7 days
Cons: Fewer features than other services at the same price. No toll free number option. Other services offer higher value.
 

The Fax Services Reviewed

  • RingCentral
  • SaveOnFaxes
  • MyFax
  • Metrofax
  • eFax
  • RapidFAX
  • CallWave

Which online fax service is right for you?

Here are some guidelines that will help you choose the best online fax service for you.
  • Do you need a fax service which has a good price with premium features?
    Try RingCentral Fax FREE for 30 days has the best balance of price and features of all the web faxing services. RingCentral was rated as "best overall value".
  • Do you need a computer faxing service that provides the most bells and whistles, and supports the most numerous file types and software integration?
    MyFax offers many premium features which aren't available from the other fax services.
  • Do you fax very infrequently? Do you simply need a basic fax service to send and receive a few faxes each month?
    Save On Faxes is the least expensive fax service available online, and offers basic faxing services for those with infrequent faxing needs.
  • Do you have high quantity faxing needs?
    MetroFax is the most economical fax service for people who need to send a large quantity of faxes each month.
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